Returns and Exchanges

Returns and Exchanges

Exchange only with original receipt within 30 days of purchase. Sale and discounted items are final and can not be returned or exchanged. Items that can NOT be returned/exchanged/refunded: supplements and health related products, dental items, treats, toys, chews, apparel, beds, collars, leashes, harnesses, litter, cleaning aids, shampoos/hygiene related products, and raw frozen items.

You may occasionally notice that our online pricing differs from our in store pricing. This is due to (IMAP) Internet Minimum Advertised Price. In order to sell certain foods online, My Pet Food Store has agreed to, and thereby honors, the minimum online pricing that is set by each pet food manufacturer. As such, we cannot accept any exchanges or returns based upon any pricing difference that may occur.

Returns or Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please bring your product with receipt to:

My Pet Food Store

6132 East Riverside Blvd

Loves Park, Illinois 61111